Online CBD - Help Center

Cannabidiol, or CBD, is a phytocannabinoid most commonly found in high concentrations within certain strains of hemp. CBD is one of at least 113 cannabinoids discovered in the cannabis plant and has beneficial effects without intoxication.

For more information about CBD, its potential uses, and other related topics, visit our blog. 

At Green Door CBD, we care about our customers’ experience and will gladly cater to your individual needs or requests, so feel free to reach out to us through chat, email or phone!

Phone: (424) 272-5232 | Email: info@greendoorcbd.com

The endocannabinoid system (ECS) is a biological system located inside the human body. It is composed of endocannabinoids (cannabinoids produced by the body) and the receptors that they bind to, the cannabinoid receptor type 1 (CB1) and the cannabinoid receptor type 2 (CB2). 

This system has been shown to play a role in the regulation of several physiological and cognitive processes in the body. 

For more information about the endocannabinoid system and other CBD-related topics, check out our blog!

Cannabinoids are a group of chemical compounds that are most commonly found in the cannabis plant. 

Cannabinoids are produced endogenously by the human endocannabinoid system and they have also been found in other botanical sources, including hops and certain varieties of Echinacea. At least 113 cannabinoids have been isolated from cannabis with two of the most notable ones being cannabidiol (CBD) and tetrahydrocannabinol (THC).

Because of the wide range of uses for CBD, appropriate serving sizes can vary widely. Your ideal serving size will depend on your body weight, metabolism, individual body chemistry, and other metabolic factors.

For these reasons, we cannot make specific recommendations regarding serving sizes. We recommend starting with a small amount of CBD and gradually increasing the dose until the desired effects have been achieved.

When it comes to CBD oil, there are several available delivery formats. The one that is best for you will depend on your goals and your personal preferences.

Edibles

Edibles are often one of the most delicious ways to take your CBD oil! With available products like gummies, chewing gum, and flavored drops, you’re bound to find something you like.

CBD edibles are best when you don’t need immediate relief. Edibles need to pass through your body’s digestive system before it is absorbed into the bloodstream. This means that depending on your digestive system and metabolism, it could take up to 60 minutes to feel your CBD dose.

Capsules

Capsules are a convenient way to take your CBD oil. Simply pop a capsule or two and that’s it. The right dose, every time.

But, like edibles, CBD capsules enter the bloodstream only after passing through your digestive tract. So, again, depending on the speed of your metabolism and how much food is already in your stomach, onset could be slow.

Tinctures

CBD tinctures are a popular way to get CBD into your body. Using CBD drops or a CBD spray gives you greater control over the dose. If you need a little more, or a little less, on any given day, you can easily make that adjustment.

Tinctures are quickly and readily absorbed into the bloodstream. Place the CBD oil under the tongue and it gets directly absorbed through the thin skin into your veins, showing effects in as little as 15 minutes.

Topicals

Topicals are wonderful for people looking for relief from achy joints and muscles. You can apply CBD topicals to the specific areas you wish to target. Topicals often contain other ingredients that can bring additional benefits like moisturizing and repairing the skin.

CBD topicals take a little longer to go into effect. Generally speaking, topicals can take 25-45 minutes to make an impact.

For more information on the different ways to take CBD oil, visit our blog What Is The Best Way To Take CBD Oil?

CBD is found in the hemp plant as Cannabidiolic Acid (CBDA), which is a very closely related analog of CBD. 

In order to transform CBDA into CBD, a given plant or extract must undergo a process known as decarboxylation. Sometimes, this process is referred to as “activation” because it produces a more biologically active version of the CBD molecule. 

Decarboxylation is defined as the removal of a carboxyl group from a given molecule. In the case of CBD, decarboxylation is achieved by heating the material to approximately 110 °C (230 °F). This facilitates the removal of the carboxyl group from the CBDA molecule, leaving CBD as the end product.

CBD meets the World Health Organization’s (WHO) definition of a psychoactive substance. The WHO defines psychoactive substances as ones “that, when taken in or administered into one’s system, affect mental processes, e.g. cognition or effect.”

While definition can certainly be applied to CBD, it must be noted that CBD is non-intoxicating in its effects. It does not produce the feelings of euphoria, stupor, or loss of control; effects commonly associated with the ingestion of THC. Research suggests that this difference is due to the fact that CBD does not bind to the CB1 receptor in the same way that THC does. In fact, CBD has been shown in some studies to modulate or reduce the intoxicating effects of THC.

Hemp seed oil is extracted from the seeds of the hemp plant and hemp oil is a product derived from the leaves, flowers, and stalks of the hemp plant. 

Hemp seeds contain non-detectable levels of cannabinoids. By contrast, detectable levels of cannabinoids can be found in the stalks and leaves of hemp, with the highest concentrations of cannabinoids being found in the flowers. 

CBD/hemp oil products have a much greater concentration of CBD than hemp seed oil products. Hemp seed oil products commonly contain no therapeutically viable levels of cannabinoids.

Although we cannot speak for the CBD products found elsewhere online, all products available on Green Door CBD are Organic and third-party tested for heavy metals and pesticides.

We encourage you to read our blog for more information on this subject matter.

In accordance with federal regulation we cannot make any health claims regarding dietary CBD supplements. 

We can only recommend products for general wellness. The products listed on our site are not intended to diagnose, treat, or cure any disease.

Hemp oil is typically made from the pressed seeds of the hemp plant while CBD extract, or CBD oil, is made from the whole hemp plant.

Hemp oil can be found as an ingredient/carrier oil in CBD products. It contains trace amounts of cannabinoids. In CBD extracts, on the other hand, cannabinoids are plentiful.

Hemp products that contain CBD are currently available in all 50 states and over 40 countries worldwide. We encourage users to frequently check with your local government, police department, or customs office for the most up to date information regarding the legality of CBD in your area before you make a purchase. 

This answer should not be considered as legal advice, check with your own local administration.

CBD products are derived from hemp plants. Once the CBD is extracted from the plant, it undergoes a purification and distillation processes that results in a high-quality CBD oil that is free from all solvents.

Trace amounts of THC can be found in most hemp-derived CBD products. All products on our platform strictly comply with the federally mandated THC limit of less than 0.3% THC by dry weight.

Although the products on our platform comply with the federally mandated THC limit of less than 0.3% THC by dry weight, this does not necessarily mean that you won’t test positive during a drug test. Drug tests are not uniform and the THC threshold that would yield a positive result is stricter in some tests than in others.

Green Door CBD holds no liability for any positive results on a drug test. We highly recommend not using CBD products if this is a concern to you.

While most CBD products do not require refrigeration, we recommend storing your CBD oil in a cool dry place. 

Make sure to shake well before each use. 

For isolates, we recommend storing it in a cool dry place away from direct heat and sunlight. Always ensure the cap is closed airtight after each use. Refrigeration is not necessary but may prolong shelf life.

The majority of products listed on the Green Door CBD platform undergo multiple rounds of lab testing for heavy metals and pesticides. These tests are performed to ensure that only the highest quality product makes its way to you. 

For more information on why hemp is tested for heavy metals and pesticides, visit our blog.

Many of the products on our platform undergo high-level testing protocol for heavy metals, pesticides, potency, residual solvents, as well as a quality analysis before being brought to market. These steps are taken to ensure all products meet our demands for quality and safety.

We are a Vegan and Organic superstore! 

All of the products on our platform exclusively contain vegan-friendly ingredients! Beeswax (used in some balms) and gelatin (in some gel caps - highlighted on specific product pages) are the only components currently in use that would not be considered vegan. 

Most of these products are also gluten-free and are free of artificial preservatives.

Green Door CBD and other popular CBD brands are currently available in all 50 states. With the passage of the 2018 Farm Bill, regulations regarding hemp-derived ingestible cannabinoid products will continue to be updated, so we strongly recommend that you check with your local administration to ensure that the CBD you wish to purchase fully complies with the established laws.

When it comes to consuming tinctures, both swallowing the tincture and taking it sublingually (under the tongue) are acceptable.

CBD can interact with certain drugs in a manner that is similar to grapefruit. 

Research has shown that certain compounds in grapefruit can interact with many common pharmaceutical drugs by inhibiting cytochrome P450 enzymes, a family of liver enzymes that metabolizes these drugs. CBD can also inhibit these enzymes when consumed in high dosages.

We always recommend checking with your physician before starting a new dietary supplement program. If you have received any instructions from a doctor or medical professional regarding grapefruit, CBD should be treated with the same level of care.

The majority of the products on our platform are made from hemp grown and sourced from within the United States. 

We accept all major credit cards. We take our customers’ security seriously and ensure your private information is kept safe. To prevent fraudulent charges, all credit and debit card holders are subject to validation and authorization by both us and the card issuer.

For your security, our site is also protected by the strictest standards of PCI compliance.

We also offer cash on delivery option for both Los Angeles and Orange County customers (same day delivery option only)

After your order is completed through our website, we will send you an email verifying your order. This email will outline your order and provide you with an invoice number in case you need to contact us with any questions or concerns. 

Please make sure to keep this email, as inquiries without the reference number might experience a delayed response.

For same-day delivery (LA and OC only!) you will also receive a text notification enabling you to track your driver in real time.

Yes! We will send you tracking information and a confirmation when your package is being shipped.

In the rare event, you do not receive a notification after your order is placed: First, check your spam folder. Our confirmations are generated automatically and sometimes this is a red flag for email clients. If the email is in the spam folder, make sure to add Green Door CBD to your address book. 

If the confirmation is not in the spam folder, check to make sure the details you have provided are correct, and contact us at: info@greendoorcbd.com 

Orders are typically processed within a few hours (we are open daily) after you place your order. If you place your order before 12PM(PT), your order will be shipped the same day. 

For same-day delivery (LA and OC only) you can expect your home delivery between 30-120 minutes (depending on traffic conditions).

No. Free shipping only applies for orders (over $75) made within the continental United States. 

Returns

You may return new, unused, and unopened products within 30 days of delivery for a full refund. All you have to do is pay the return shipping. If the return is a result of our error, such as if you receive an incorrect or defective product, you will receive a full refund for the item as well as shipping costs.

Exchanges

If your item is incorrect, defective, or damaged upon arrival; we will exchange your item at no additional cost to you.

Refunds

You should expect to receive your refund within four weeks of giving your package to the return shipper; however, it is likely that in the majority of cases you will see your money before this time. This time period allows for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), as well as the time it takes your bank to process our refund request (5 to 10 business days).

If for any reason you do not receive your refund after 14 days, please contact us at contact@greendoorcbd.com and let us know. We will do everything in our power to resolve the issue immediately.

We receive many inquiries from all over the world and many times people ask about “CBD, the medical part” of the plant, “not THC, the recreational part” that gets you high. 

The truth is, THC has therapeutic properties itself. Scientists at the Scripps Research Center in San Diego reported that THC inhibits an enzyme implicated in the formation of amyloid beta plaque, the hallmark of Alzheimer’s-related dementia. The federal government recognizes a single-molecule THC (Marinol) as an anti-nausea compound and appetite booster, deeming it a Schedule III pharmaceutical with little risk of abuse. But whole plant cannabis, which is the only natural source of THC, continues to be classified as a dangerous Schedule I drug with no medical value.

People who are against the use of cannabis are using all the positive press about CBD to further demonize THC. 

The fact is, there is no such thing as a good or bad cannabinoid. Sure, CBD does not make you feel high like THC but that does not make it “good.”

At Green Door CBD, we want you to look beyond the moralistic propaganda and consider the power of whole plant cannabis therapeutics. If you are uncertain about CBD, THC, and what it all means, read our blog for more information. Only after you’ve done the reading will you truly be able to make the right choice for you!